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Seller Guide Lines
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06-15-2009, 09:52 AM
(This post was last modified: 06-15-2009 09:59 AM by burntbao.)
Post: #1
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Seller Guide Lines
Please read these guidelines for Selling on our Sweet Kawaii Swap Forum. These are guidelines, not rules, but anyone who varies from these guidelines greatly without explicit agreement from the other party leaves herself/himself open to negative or neutral feedback. Thank you to everyone who works to make this a great buy-sell-trade forum!
Guidelines for sellers: ♠ Be fair about who gets an item several people ask about. If at all possible, sell it to the person who asks first. If the person doesn't pay on time, or asks you to hold it for a long time, move on to the next person. If someone offers you more than the first person, give the first person a chance to match it. ♠ Tell the buyer how you plan to mail the item so there are no surprises. (For example, tell the buyer you will mail the item in a bubble envelope if that's what you plan to do. The buyer may be expecting it in a box.) Be perfectly clear on whether there will be a way to track the item. ♠ Set a time limit for a hold, and put the item back up for sale if the person does not pay on schedule. A good time limit to start with is two days. ♠ Update your sales thread regularly to indicate items that are sold or on hold. ♠ Communicate with the buyer when you receive payment and when you mail the item. ♠ If a buyer pays by check or money order, make sure you can cash it or have it clear you bank acct, before mailing the item unless you know and trust the buyer. ♠ Mail fragile items in a sturdy box or with a lot of bubble wrap. No exceptions. Pad the items well and secure inside. ♠ When you pack the item, include a note indicating who you are on the forum. The buyer may be receiving items from dozens of sellers. ♠ Mail all items within one calendar week, unless you have asked the buyer for permission for a longer time line. If an emergency keeps you from your time line, communicate with the buyer as soon as possible. ♠ If the transaction is successful, leave the buyer positive feedback. If it is not, try to resolve it through PMs. Involve the forum admins and moderators if it will help. ♠ Don't wait too long to resolve something you are unhappy about. Other forum members may be selling to a bad buyer too. Please state the following before you post what you are selling: What types of payment you accept: paypal e-check money order concealed cash Your location and where you willing to ship to. (ex. you only ship within the US, or you ship internationally) |
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